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Knowledge base
Diehl Knowledge Base
Getting Started
4
How do I create an NMLS ID?
Password Reset Link
What NMLS education do I need in order to get licensed as a mortgage loan originator?
Account Details section/Password Reset
Prep2Pass
6
I just downloaded Prep2Pass. How do I Login?
Why can’t I see the check box for the terms and conditions?
Once I download/purchase Prep2Pass, does it stay forever or go away after a period of time?
Where do I enter my one-time use code?
Where are the answers to the flashcards?
View all 6
NMLS BioSig-ID
6
What is BioSig-ID?
How do I enroll/create a BIOSIG-ID?
How do I reset my BIOSIG-ID passcode?
Why is it not accepting my passcode?
Can I use the same passcode that I used last year?
View all 6
SAFE MLO Test (NMLS Test)
3
How do I schedule my test?
When can I take the NMLS National test? How long should I wait?
MLO Testing Handbook (provided by NMLS)
Taking A Course
4
I stepped away from my computer and it logged me out. Can I pick up where I left off at?
Where are the Course Materials at?
Too Many Failed Quiz Attempts
When do I need to complete my 20-Hour SAFE PE course?
After Course Completion
2
When do you report my completion to the NMLS?
Where is my completion certificate?
Continuing Education
5
When do I need to complete CE? (2025)
What CE do I take?
Where can I view my NMLS Education Record?
What if I don't complete CE by Midnight Eastern, December 31?
Do I need to complete CE this year if I just got licensed?
FHA/VA/USDA and Compliance Courses
4
How Do I Become an FHA Direct Endorsement Underwriter?
Does the VA Course provide LAPP or SAR authority?
What Does You FHA Underwriting Course Cover?
Where can I find all of your Compliance Courses?